A product I can see on the Stardraw website doesn't appear in my Product Browser — why?

The Product Browser only shows products that have a symbol for the current drawing type. If you are working in a Rack Layout drawing, for example, only products with a Rack Layout symbol (i.e. racks and natively rack-mounted products) will be listed in the Product Browser.

The drawing-type rules are:

  • Rack Layout — racks and products that are rack-mountable only
  • Block Schematic — only products with at least one signal input or output
  • Pictorial Schematic — all products
  • Plan View — freestanding, ceiling-, wall- or floor-mounted products only. Rackmount products do not appear.
  • Panel Layout — panel hardware and panel-mounted connectors only

Before assuming a product is missing, check that you are in the drawing type that is likely to have a symbol for that product. You can confirm which drawing environments a product supports by searching for it on the Manufacturers page.

If the product genuinely has no symbol for the drawing environment you need, you have two options: create a User Defined Product based on it, or submit a symbol request to symbols@stardraw.com.

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